The Platform section in Settings is where you manage the core configuration of your Academy Platform. Navigate to Settings from the main left navigation menu to access any of the five areas below.

Platform Overview

Platform Overview provides a read-only summary of your platform's identity, current usage relative to plan limits, and the full list of features on your plan.

Details

• Platform Title — the name of your Academy as it appears across the platform.
• URL — the web address your platform is accessible at.
• Business & Operating Model — the operating model your platform is configured under, such as Member Association, Corporate or Professional Education.

These fields are read-only. If you need to update any of this information, select Contact support at the bottom of the page.

Usage & Limits

Each metric is displayed as a card showing your current count, a progress bar, and the limit set on your plan.

• Monthly Active Users — users who have been active on your platform in the current calendar month.
• Active Customer Entities — active customer organisations or entities on your platform.
• Enrolments — total program enrolments across your platform.
• Programs — total programs on your platform.
• System Admin — System Admin accounts, with a breakdown of active and pending accounts.
• Team Members — Team Member accounts, with the same active and pending breakdown.
• User Accounts — total user accounts, with a breakdown of active and pending accounts.

Where no limit is set for a metric, the card shows No limit set in place of a progress bar.

Features

The Features tab lists every feature on your Guroo plan and shows which are currently active. Each feature shows its status, a description, usage insights where applicable, and a link to manage it or contact support.

Features are grouped into six categories:

• Learning 
• Delivery & Operations Tools 
• Discovery & Enrolment 
• Sales, Finance & Enrolment 
• User & Data Management 
• Integrations

To enable a feature showing as Not Available, select Contact support to get in touch with the Guroo team.

Themes

Themes controls the visual appearance of your platform. It has three sub-pages: Portal, Emails, and Fonts.

Portal

Portal lists all the visual themes available on your platform. Each theme is shown as a card with a preview of its colour scheme and logo. The currently active theme is marked Active.

Select Edit on any theme to open and modify it. Select New Theme to create a theme from scratch or copy an existing theme and edit.

Learn more about creating and editing portal themes here

Emails

The Emails page lets you customise the visual style of all outgoing emails from your platform. A live preview updates as you make changes.

• Header image — the image displayed at the top of every outgoing email. Upload a new image or download the current one.
• Email Body Styles — background colour, content background colour, and font colour for the email body.
• Button Styles — background and font colour for call-to-action buttons in emails.
• Link Styles — font colour for text links within emails.
• Footer Text — text displayed in the email footer. Use variables such as @program_title@ and @program_notification_preferences_path@ to include dynamic content. Click any variable to copy it, then paste it into your footer text.
• Footer Styles — background and font colours for the footer area.
• Show Footer For — choose whether the footer appears on program emails, platform emails, or both.
• Program Preferences Footer — the footer text that includes the link for learners to manage their notification preferences for a specific program.

To make changes, hover over the feature you wish to edit, and the edit button will appear.

Fonts

The Fonts page lists all fonts available for use in portal themes. Each font is shown with a sample text preview and labelled as either a Google Font or an Uploaded font.

At the bottom of the page, select Add Google Font to add a font from the Google Fonts library, or Upload Font to upload a custom font file.

Badges & Points

Badges & Points is where you manage digital credentials across your Academy. It has four sub-pages: All Badges, Badge Settings, Points, and Certificates.

• All Badges — lists every badge on your platform, showing each badge's points value, creation date, how many programs it's linked to, and how many times it has been issued. You can search and filter the list, and export it as a file.
• Badge Settings — contains configuration toggles for enabling or disabling badge features platform-wide, such as social sharing, Credly integration, badge expiry, and learner claims. Also includes default values that apply when new badges are created.
• Points — configure your platform's points program, including the points title, program title and description, leaderboard settings, and Points Program Levels that define progression tiers for learners.
• Certificates — lists the certificate templates available on your platform. Templates can be attached to individual badges so that a certificate is generated and made available to the learner when a badge is issued.

Learn more about Badges & Points here

Apps & Integrations

Apps & Integrations is where you connect third-party platforms to your Guroo Academy. Once connected, these integrations extend what your platform can do — for example, scheduling Zoom or Teams sessions directly from program delivery, or managing learner enquiries from a connected Gmail inbox. It has two sub-pages: Connected Apps and Available Apps.

Connected Apps lists every app currently linked to your platform, showing the connected account, its status, and the expiry date where applicable. You can filter by app type or status, and use the ⋮ menu on any row to edit or remove a connection. Connections may show as Active or Expired — if an app shows as Expired, reconnect it from the Available Apps tab.

Available Apps lists every integration you can add to your platform. Apps with an existing connection show a status badge; apps with an expired connection show a red Expired badge. Select Connect on any app to authorise the connection. The available integrations are:

• Google Account — connects your Gmail inbox to the Enquiries system so you can manage learner communications without leaving the platform.
• Credly — automatically issues digital badges and certificates to learners when they complete a course.
• Zoom — enables scheduling and joining of Zoom meetings and webinars directly from program delivery.
• Intercom — adds live chat support so learners can get help without leaving the platform.
• Microsoft — connects Microsoft 365 for scheduling and joining Teams meetings directly from program delivery.